Shipping
What are your delivery times?
Shipping times vary through the year. Our normal shipping time is around one week. Closer to the holiday season expect delays.
If I purchase multiple items will they ship together?
Some shipments will ship together. Sometimes our printer will ship items as they are ready for larger orders. If you have ordered a product printed from our printer and an item made in house, they will be shipped separately.
Can you provide worldwide shipping?
We do! We ship everywhere at the lowest cost possible.
My Order
How can I cancel my order?
Orders can be cancelled within 24 hours of ordering.
What if I receive the wrong product?
This very rarely happens but if it has we truly apologize! Please email natalie@wonderwitch.co with your order number and name and photos of what you've received.
Once we've received the email we will start the process with our printer for a replacement.
Do you offer exchanges for faulty items?
Absolutely. Unfortunately manufacturing issues happen sometimes. We want to make sure you are getting more than what you've paid for.
Product
How do I return my product?
Due to the custom printing of our products we do not accept returns unless a manufacturing, shipping and or printing error has occurred.
How do I care for my product?
Please see our Care Instructions
Do you offer extended warranties?
We do not
Our Printing Process
Our tees and sweatshirts
All of our tees and sweatshirts are DTG printing. Meaning they are printied directly on to the fabric. This gives us a much wider range of options and colors.
All designs are made by designer Natalie Linaweaver and sent to be printed to order by our printers.
Stickers
Our stickers are printed and cut in house. They are printed on waterproof sticker paper and then sealed with another layer of lamination to ensure they are waterproof.
Prints
All prints are made in house aside from our art nouveau posters. All art prints are printed on high quality artist paper at 5x7.
